API Guide
The Falaê API enables integration of satisfaction surveys, feedback collection, and customer interaction analysis. It was developed for platforms seeking to connect operational data with Falaê for insights and experience optimization.
Test the API
Use Swagger to test endpoints interactively.
Authentication
All requests require authentication via Bearer Token JWT in the Authorization header:
bash
Authorization: Bearer <YOUR_TOKEN>Important
Keep your token secure. Do not expose it in frontend code or public repositories.
To obtain an access token, contact: contato@falae.app
Environment
| Environment | URL |
|---|---|
| Production | https://api-b2s.experienciab2s.com |
Response Codes
| Code | Description |
|---|---|
200 | Successful request |
201 | Resource created successfully |
204 | Successful update, no content returned |
400 | Invalid parameters |
401 | Token missing or invalid |
403 | Valid token, but no permission |
404 | Resource not found |
Available Endpoints
- Answers - Query and management of survey responses
- Clients - Customer registration and management
- Companies - List companies
- Surveys - List surveys
- Coupons - Discount coupon management
- Exports - Consolidated reports
- Activities - Customer interaction logging
- Winners - Prize and raffle queries
Support
Need help with the API? Contact us:
- Email: contato@falae.app
- Website: www.falae.app