Connect your external systems to the Falaê platform and automate satisfaction surveys
Ideal for quick and personalized redirects to the end customer, this integration is widely used for opening surveys directly from external systems.
The Falaê API allows you to integrate and automate the entire process of satisfaction surveys, feedback collection, and customer interaction analysis. It's ideal for platforms that want to connect their operational data with Falaê, gain insights, and optimize the customer experience.
The Falaê Webhook is now available and allows automatic sending of survey responses (including NPS and suggestions) to a custom URL defined by the user.
This feature facilitates integration with CRMs, BI platforms, and other systems, automating data flow and saving time on manual processes.
If you need any updates, modifications to the current integration standard, or technical assistance, our team is ready to help you.
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